Frequently Asked Questions
Everything you need to know about your GLD Products experience.
What is the standard shipping timeframe for large gaming tables?
Standard shipping for gaming tables and larger equipment typically takes 5-7 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer warranties on your sports and gaming equipment?
Yes, GLD Products offers a limited manufacturer's warranty on most items, including dartboards and billiard tables. Warranty duration varies by product category; please check the specific product page for details.
What is your return policy for open-box items?
We accept returns within 30 days of purchase. Items must be in their original packaging and in resalable condition. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged.
Are replacement parts available for dartboards and cues?
Absolutely. We stock a wide range of replacement parts including dart tips, shafts, flights, and billiard cue tips to ensure your gear stays in top competitive shape.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout process.
Do you provide assembly services for indoor sports tables?
While our products are designed for easy home assembly with detailed manuals, we can recommend third-party assembly services in select regions. Please contact our support team for a list of preferred providers.